Refunds
We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.
You’ll need the receipt or proof of purchase.
To start a return, you can contact us at contact@vivalanosh.com. Please note that returns will need to be sent to the following address:
25 Troy Rd #1078, Troy, Virginia, 22974, United States
You can always contact us for any return questions at contact@vivalanosh.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that
we may evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or
personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable
liquids, or gases.
Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@vivalanosh.com